What is your Corona Virus Plan?

SPORTS LEISURE VACATIONS

 ANNOUNCES CORONA VIRUS PLAN

Realizing our travelers are concerned about the virus and while we know we cannot protect you completely, there are some things we can do to provide less opportunity for the virus to spread among travelers while traveling.  Of course, much of this is personal responsibility.  Covering your mouth when coughing or sneezing (not with your hands), using alcohol-based wipes and gels where possible, washing your hands, using your arms instead of your hands when opening doors, etc., are all ways of reducing risk.  Be smart, stay well. 

Corona Virus Measures for the Office

Effective Wednesday, March 4, employees and visitors will be asked to sanitize their hands upon entering the office until further notice.  This means before touching any surfaces inside the office, you wash your hands for 15-20 seconds with soap and water or an alcohol-based wipe. Supplies are at each entrance. Please use them each time you enter the office.  This applies to staff AND all guests.  We thank you for your cooperation/understanding.

For The Bus – Local and Long Distance

We contacted our bus company (Lux) on Monday and asked to have the bus cleaners do a thorough cleaning of our SuperCoach.  We have asked the bus cleaners to give extra attention to the rest room and common surfaces.

We will ask all travelers to wet wipe/sanitize their hands prior to boarding the coach in the morning and afternoon.  If you decline our wipes, please have some of your own and use them then and there.  Tour Directors all wipe down common surfaces mid-trip with alcohol-based wipes. 

Coughing, Sneezing on the Coach

If the Tour Director observes someone coughing or sneezing without covering their face, we will offer assistance.  “Can I offer you a tissue?”  Travelers who refuse to wash their hands or otherwise push back on these modest policies are invited to contact the owner of the company, Mark Hoffmann, by email (Markslt@aol.com) or with a call to the office (M-F, 9am – 4:30pm).

Warning regarding Insurance Fraud

Our insurance underwriters have both communicated with us in recent days to advise us they are aware they will be receiving a large number of claims. They have asked us to remind travelers that FEAR of catching the virus is not a covered reason if you cancel. 

Because of the increased number of claims, they will be verifying each claim individually and following up directly with physicians.  They have also reminded us to remind our travelers that insurance fraud (falsifying a claim) is a crime and violators will be prosecuted. We have already had one claim completely rejected because the traveler was not being truthful, submitting a doctor’s note which was not valid.  Valid claims are paid within 7-10 days when submitted with the required documentation.

If You are Sick, Please Stay Home.  Please.

 Having said all that, no one wants to travel with sick people on the bus.  If you are ill, please stay home, even if it costs you a few bucks. If you are concerned about the virus and don’t want to travel, contact our office.  We have devised a cancellation policy for those situations which will keep you from having to absorb all the charges for a late cancellation on longer, multiple day trips.