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Impact of Coronavirus (COVID-19) and Response
Health and Safety Protocols
View our page about the new Health and Safety Protocols and learn about our Assumption of Risk and Waiver of Liability Agreement.
Canceled Tours, Refunds/Rescheduling
We will contact you to confirm/cancel departures as the situation warrants. We are making decisions at least 45 days in advance to avoid charges from the airlines and other suppliers.
Regarding refunds: We have processed over 2000 refunds to date. If you are due a refund, you can expect to receive it within ten days.
Sports Leisure Vacations is well capitalized and we have a rainy day fund. We will be here when this is over. Promise. Should you wish a refund for any tour you have booked in the future, it is available. Please keep in mind that no insurance underwriter considers fear of travel during Covid-19 to be a covered reason for cancellation. Reservations canceled more than 70 days prior to departure will be charged a $20 administrative fee. Reservations canceled within 70 days of departure are subject to the provisions of Cancellation Protection and/or standard cancellation penalties.
Rescheduling: In many cases tours have been rescheduled in 2021. If that option is available, it will be offered when we contact you regarding cancellation of the tour. You can roll your funds over, or cancel and rebook later (subject to availability).
How to Reach Us
Listen on the radio or online:
The Travel Guys can be heard Sunday at 3pm on KFBK AM 1530 and Newstalk 93.1 FM. Also streaming live from kfbk.com. Each week, Mark and Tom share the Travel News, offer tips to make you a smarter traveler and connect you with the best travel reporters and consumer advocates.